return policy for barnes and noble

Return Policy For Barnes & Noble: A Complete Guide

Yvette BrownLife Saving, Money Saving

A Fortune 1000 company with headquarters in the US is Barnes & Noble (B&N). It is the bookseller with the most physical stores in the nation. You might be curious about Barnes and Noble’s return policy if you bought something from them and are dissatisfied with it. Learn how to return items to Barnes and Noble by reading this article.

Barnes & Noble Return Policy

We occasionally purchase things with which we are unhappy or will never use. Within 30 days of the purchase date, Barnes & Noble will refund your money if you’re unhappy with your purchase for any reason. But only if the object is still in its original state. The shop will give you a gift card or in-store credit if you made your PayPal payment for the item.

A full refund will be given to you. Only new, unopened, undamaged CDs, vinyl records, toys, games, electronics, audiobooks, and movies are eligible for returns.

If you return the online-purchased item within 30 days of the delivery date, you will receive a full refund. No shipping charges will be reimbursed by Barnes & Noble. You have two options for returning an item: mail it in or deliver it to a nearby Barnes & Noble.

There are various return windows for various goods. If you have a sales receipt, Nook products can be returned within 14 days. Barnes and Noble will give you a gift certificate in the place of the item if you want to return it after 14 days but before 60 days have passed.

If you have the gift receipt, you may also return a gift within 60 days of the date of purchase. No refund will be given to you. The price of the item will instead be covered by store credit or a Barnes & Noble gift card.

NOOK audiobooks cannot be returned. Use the number 1-800-843-2665 to get in touch with customer service if there are compatibility or quality problems.

For all returned textbooks or items from Barnes and Noble College, a store credit will be given in place of a refund.

If you bought an item that’s part of a “buy one, get one” or “buy two, get the third free” promotion, you would only be able to exchange it. Only if you return all of the items that were a part of the sale to the shop within 30 days will you be given a refund.

return policy for barnes and noble

Only defective items such as opened CDs, DVDs, toys, games, electronics, vinyl records, and audiobooks can be returned. Gift cards cannot be traded in for cash.

What Are Barnes & Noble’s Return Policy Procedures?

You can return B&N products both online and in person at the store that is closest to you. Both strategies are practical and hassle-free.

If your product is still in its original packaging and condition, B&N staff will accept it back without any questions.

Return By Visiting A Store

Below are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:

  1. By clicking on this link, you can find the location of the closest store.
  2. Give your legs a workout and go to the store you’ve chosen as the location for your return once you’ve determined it.
  3. Give your product a genuine slip to go with it.
  4. Your return will be processed with assistance from the store staff.
  5. Your original method of payment will receive credit for the refund after it has been processed.

To learn more, speak with the manager of your neighborhood store.

Return By Using Mail

Barnes and Noble’s Return Policy gives you the option to mail the items back to them if you’re too lazy to visit your local store.

For items returned within 30 days, the business will credit your original form of payment with the purchase price of the item along with any applicable taxes.

To return items by mail, you need to go through the following steps:

  1. With every product, B&N gives its customers a pre-printed return label.
  2. The return department address (location of the return) is on the return label, and the packing slip includes the specific return instructions.
  3. Attach your package’s return label with proof.
  4. Additionally, you can now plan a pick-up or delivery to the carrier of your choice or a UPS drop-off location.

Shipping and handling fees are not refundable.

More Return Options

You can also mail to B&N by the carrier of your choice to the following carrier:

Barnes & Noble
Returns Department
1 Barnes and Noble Way
Monroe Township, NJ 08831

Items From Barnes & Noble You Can Return

Some products can be returned, while others cannot. The return policy applies to the following items:

  • Books
  • DVDs
  • CDs
  • Toys
  • Games

The following items are not eligible for a return or exchange:

  • NOOK digital content and downloaded purchases, including ebooks, PDFs for SparkNotes and Quamut products
  • Access codes
  • Gift cards
  • Magazines and newspapers
  • Opened shrink-wrapped items
  • Used books

Barnes & Noble Exchange Policy

You must return your items within 30 days in order to receive an exchange from the company; this is also true of its return policy.

Visit the product section to see a list of items that cannot be exchanged, but there are some that can.

Barnes & Noble Refund Policy

B&N typically directs returns to the original method of payment within 7 to 10 business days; ensure that the items are in their original state.